TERMS OF SERVICE

Effective Date: June 1, 2023

These Terms of Service (“Terms”) govern your access to and use of the website, services, bookings, and communications provided by Travill Holdings LLC dba Sessions Retreat & Hotel (“Company,” “we,” “us,” or “our”).

By accessing our website, booking services, or submitting any form, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use this website or book services.

By using this website, you represent that you meet this requirement.

2. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with site functionality

  • Attempt unauthorized system access

  • Submit false or misleading information

  • Introduce malware or harmful code

We may suspend or terminate access at our discretion.

3. Reservations, Pricing, and Availability

All reservations are subject to availability and confirmation.

Pricing, availability, and promotional offers may change at any time without notice.

We reserve the right to cancel or modify bookings in cases of:

  • Payment failure

  • Fraud suspicion

  • System errors

  • Force majeure events

Specific cancellation policies are disclosed at time of booking and govern the reservation.

4. Third-Party Services

We may utilize third-party providers including:

  • Payment processors

  • Booking systems

  • CRM and communications infrastructure

  • Online travel agencies

  • Advertising and analytics platforms

We are not liable for third-party outages, policies, or service interruptions.

5. Communications and Consent

A. Email Communications

By submitting a form, you consent to receive email communications related to your inquiry or booking.

You may unsubscribe at any time.

B. SMS Communications

If you provide your mobile number and affirmatively select an SMS consent checkbox, you agree to receive SMS messages according to your selected preferences.

Consent is not a condition of purchase.

1. Transactional Messages

May include:

  • Appointment scheduling

  • Confirmations

  • Reminders

  • Account notifications

  • Inquiry follow-ups

2. Marketing Messages

If separately consented, may include:

  • Special offers

  • Promotional announcements

  • Event updates

3. Message Frequency

Message frequency may vary.

4. Fees

Message and data rates may apply.

5. Opt-Out

Reply STOP to opt out at any time.
Reply HELP for assistance.

You may receive a final confirmation message after opting out.

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Intellectual Property

All website content is owned by Travill Holdings LLC dba Sessions Retreat & Hotel.

No content may be reproduced without written permission.

7. User Content

You grant us a non-exclusive, royalty-free license to use content you submit.

You represent you have rights to that content.

8. Limitation of Liability

To the maximum extent permitted by law:

Travill Holdings LLC dba Sessions Retreat & Hotel shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, or data

  • Service interruptions

  • Third-party failures

  • SMS delivery delays

  • OTA errors

Total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Disclaimer of Warranties

Services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

10. Indemnification

You agree to indemnify and hold harmless Travill Holdings LLC dba Sessions Retreat & Hotel from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your misuse of services

  • Your violation of any law

11. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Public health emergencies

  • Carrier outages

  • Infrastructure failures

12. Dispute Resolution – Mandatory Arbitration

Any dispute arising from these Terms or use of our services shall be resolved exclusively through binding arbitration administered under the rules of the American Arbitration Association.

Arbitration shall take place in San Diego County, California.

Each party shall bear its own legal fees unless otherwise required by law.

13. Class Action Waiver

You agree that disputes shall be resolved on an individual basis only.

You waive the right to participate in a class action, class arbitration, or representative proceeding.

14. Jury Trial Waiver

To the extent permitted by law, you waive any right to a jury trial in any dispute arising under these Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of California.

Exclusive venue for any court proceeding not subject to arbitration shall be in San Diego County, California.

16. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

17. Survival

Provisions relating to liability, indemnification, arbitration, and intellectual property survive termination.

18. Modifications

We may modify these Terms at any time. Continued use constitutes acceptance.

19. Contact Information

Travill Holdings LLC dba Sessions Retreat & Hotel
4438 Ingraham St, Ste 216
San Diego, CA 92109
support@sessionsretreat.com